For all UK shipping you can choose from First class (1-3 working day), Second class (2-4 working days) and Next day delivery. The Royal Mail does not guarantee these time limits but usually are accurate. If you would like to be able to track your item, please purchase tracking as an addition to your cake wrap order. All European and Overseas Orders your tracking is incorporated in your postage price. When we post all items we get proof of postage from the Post office. Once you item has been posted we have no control over what happens to your order. If an item goes missing we can send you a photo of the proof of purchase. You can then put a claim in for that item. A claim with the Royal Mail can take up to 4 weeks to be processed. We are not liable for items that go missing once they are shipped.